Read some of the reviews and testimonials our happy clients have written about us and our services.

Customer Reviews & Testimonials


We are delighted when our customers take a few moments to leave us a review about our service. We have 12 5* Google Reviews and we are rated 5 out of 5 on Facebook. You can read just a few of our reviews below. If you would like to leave us a review on Google or Facebook, please click on one of the buttons below. Many thanks in advance.

Ryan and his team at freeflow have been looking after my plumbing for years. Fantastic knowledge and always gets the job done honestly and efficiently. Couldn’t recommend them highly enough


5* Google Review

We hardly ever post reviews, so Ryan & Katie at Freeflow must really deserve credit for first class before and after service. Work is always carried out to a very high standard with clear prices. 

Mr & Mrs Smart

5* Google Review

Can not fault the work undertaken by Ryan Smith of Freeflow. A professional job well done, the cost of which was very reasonable. Highly recommended and will definitely use again.


My Builder Review

“a fantastic job”

Just to say that I would highly recommend this company for all your plumbing requirements. Ryan did a fantastic job at installing a new boiler for us. Work was done extremely efficiently, no mess to clear up, removed all rubbish and even sorted a problem he found with the roof at the same time with the roofer. He kept me up to date with everything from beginning to end. Boiler is running like a dream. Excellent customer service Ryan and Kate. Thank you

– Sharon (

“even took his shoes off!!!”

Ryan came and fitted a new shower and tap. He was very courteous and did an excellent job and even took his shoes off!! I would definitely recommend.


– Debbie (

“always extremely happy”

Ryan is my go to plumbing and heating engineer. He will always do his best to get to me as soon as possible and I’m always extremely happy with the quality of his work. He has done several jobs for me – from problems with taps, toilet cisterns, heating system to fitting a new shower and shower cubicle. I wouldn’t hesitate to recommend Ryan and have done to close friends. Ryan’s work is of top quality and he is always extremely polite and helpful.

– Julie Rhodes (Google)

“wouldn't hesitate to recommend”

Prompt attention always, I am a landlord and wouldn’t hesitate to recommend.

– Tina Knox (Google)

“Why would I go anywhere else?”

Ryan is the preferred Plumber for the Hyde Park Social Club. As Chairman, and watching over a 7 day a week business I cannot afford to have issues laying unresolved for any period of time. Ryan is on the end of the phone, always willing and able to respond promptly and efficiently. He offers an honest and reliable service at a very competitive price. Excellent workmanship and he tidy’s up when he’s finished. Excellent communication, get’s the job done when
promised and I don’t have to chase after him. He has earned the right to be my first choice. Why would I go anywhere else?

– Steve Lavis (Google)

“minimum disruption”

Very happy with how quickly the work was completed with minimum disruption or issue. Previously had another plumber in to look and quote. He advised the floor might have to be taken up to replace the stop cock. This was not the actual case and the job was completed in less than an hour. Would highly recommend Ryan to complete work. We would definitely use again if we have any jobs that need doing.

– Stephen (My Builder)

“5 Star!”

Excellent service, good communication, clean and efficient. No hesitation in recommending to others. Will defiantly use Ryan/Freeflow again. 5*
– Keith

“Looks amazing”

Fantastic company, workmanship, service and results. Ive had my bath removed and a walk in shower put in. Looks amazing. Thank you so much.

– Vanessa Philp (Facebook)

“Clean, tidy, helpful, reliable, competitive!”

Ryan installed our new central heating system helping select the boiler, map out the pipe routes and install new radiators throughout. Clean, tidy, helpful, reliable and competitive!
Free flow plumbing now provide an annual service without prompting providing great aftercare service.

– Mark Dobner (Facebook)

“would definitely use again”

Great service, very reliable, would definitely use again. Already completed other jobs for me and I am now considering having new boiler installed too.

– Purpledazzle (My Builder)

“really polite and helpful”

Ryan arrived within half an hour of my call, he was really polite and helpful and was able to fix the problem swiftly, he then ensured all was cleared up after. Would be happy to recommend and are going to use Freeflow plumbing and heating again for another job next week.

– Helen Quinn (My Builder)

“knowledgeable and helpful”

Can highly recommend Ryan at Freeflow. He arrived on time, was very knowledgeable and helpful. He identified the problem and went out of his way to source a replacement part for an obsolete boiler.
I would not hesitate to contact again for any future work.

– Mr & Mrs Rooney (My Builder)

“friendly and efficient”

Very friendly and efficient service. We have had some significant modifications to our existing heating/plumbing as well as work on new extension/en-suite, all very professional, tidy and no fuss. We will certainly continue to use Freeflow for regular maintenance and for any future modifications or repairs.

– Steve Sutton (Google)

“friendly and efficient”

We have had many jobs carried out by Freeflow with complete satisfaction in every case. Ryan has always been most helpful and attentive and quick to respond to any problems. We would recommend him without hesitation knowing that the work will always be of the highest standard.

– Marlene and Dennis Swadling (Google)